The 80/20 of process improvement
You don't need to fix the whole operation. A small number of steps cause most of the pain — find them and the rest can wait.
When a process feels broken, the temptation is to redesign all of it. That's slow, risky, and usually unnecessary. In almost every workflow, a handful of steps generate the bulk of the delay, errors, and frustration.
Find the loud 20%
Map the process and measure where time and mistakes actually accumulate. It's rarely evenly spread. One approval, one manual re-entry, one ambiguous handoff is usually responsible for most of the cost. Fix that and the whole thing feels different.
Resist the rewrite
The 80% that works fine doesn't need your attention, however tempting it is to standardize everything. Targeted fixes ship faster, carry less risk, and let the proven win fund the next one.
Don't redesign the process. Find the three steps doing all the damage and fix those.